OPEN ALL YEAR *

We have always taken care of our customers' personal data but in accordance with changes in the law this is the perfect opportunity to explain what types of data we require and what happens to the data you provide. In accordance with the 'Information Commissioners Office' the 'Lawful basis' for processing the data for each case is shown below.

Telecommunication- The Legal basis we use is called 'Legitimate interests'

When enquires and bookings are made via phone your number and name will be stored securely in order to return your call and to contact you regarding your enquiry or booking. This information is not shared with third parties other than when legally required to do so.

Paper information- The Legal basis we use is called 'Legal obligation' & 'Legitimate interests'

Registration forms - 'Legal obligation'

The data we hold is to comply with the following:

• Planning conditions,  require us to keep a record of peoples' addresses who stay with us.
  
• Data retention regulations, require us to keep a record of email addresses for everyone using our Free WIFI connection.

The data will be held for a maximum of 12 months from the end of the month the registration form is completed. At which point it will be shredded.

Registration forms - 'Legitimate interests'

• Require a signature to highlight that you will abide by the rules & regulations of the campsite.
  
• We also request a mobile telephone number which is used as an emergency contact number should we need to get hold of you during your stay or contact you in the future regarding a previous stay.
  

The data will be held for a maximum of 12 months. At which point the data will be shredded.

Please note that in both cases we do not store this information online and we do not pass this information on to third parties other than when legally required to do so.

Book for Enquiries & Bookings - 'Legitimate interests'

We have a book which we write down enquiry messages and details of bookings made with us. A name and contact number is written down along with details relevant to the enquiry or booking. This information is stored securely for a maximum of 12 months after the end of the year it is being used for. We do not share the information with third parties other than when legally required to do so.

Computer data- The Legal basis we use is called 'Legitimate interests'

The data we hold is in accordance with our usual work. For example, we use a computer based booking system. Therefore your name and telephone number are held securely and not available online and not shared with any third parties other than when legally required to do so.

Emails- The Legal basis we use is called 'Legitimate interests'
The data we hold is in accordance with our usual work. Customers enquiring via email are directed to phone Reception and therefore personal details are not requested via email. We do not share email information with third parties other than when legally required to do so.

Privacy Policy

OPEN ALL YEAR *

Nethercourt Hill, Ramsgate, Kent CT11 0RX

To Book and for all Enquires please Tel: 07981 029517

We welcome Motorhomes, Caravans, Tents and Trailer Tents